Frequently Asked Questions

To place an order:

1. Browse our collection and select your desired items
2. Choose your size, color, and quantity
3. Click "Add to Cart"
4. Review your cart and proceed to checkout
5. Fill in your shipping and payment information
6. Confirm your order

You'll receive a confirmation email with your order details.

You can modify or cancel your order within 2 hours of placing it. After that, the order enters processing and cannot be changed. Contact our customer service immediately if you need to make changes.

There is no minimum order amount. However, orders over $100 qualify for free shipping!

We offer several shipping options:

• Standard Shipping: 3-5 business days
• Express Shipping: 1-2 business days
• Same-Day Delivery: Available in select areas

All orders over $100 receive free standard shipping.

Yes! We ship to all 50 states with no location restrictions. International shipping is also available to select countries.

Absolutely! All orders are shipped in plain, unmarked packaging with no indication of the contents or our company name. Your privacy is our top priority.

Once your order ships, you'll receive a tracking number via email. You can also track your order on our Track Order page using your order ID.

We offer a 30-day return policy for unopened items in their original packaging. Items must be unworn, unwashed, and with all tags attached.

Note: For hygiene reasons, intimate items cannot be returned once opened.

To initiate a return:

1. Contact our customer service within 30 days of delivery
2. Provide your order number and reason for return
3. Receive a return authorization and shipping label
4. Ship the item back to us
5. Receive your refund within 5-7 business days

Yes! We offer free exchanges for different sizes or colors within 30 days. Contact our customer service to arrange an exchange.

We accept:

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Bank Transfer
• Cash on Delivery (COD)

Yes! We use industry-standard SSL encryption to protect your payment information. All transactions are processed through secure payment gateways.

Yes! We offer Cash on Delivery (COD) for most locations. Simply select this option at checkout.

Absolutely! We only sell 100% authentic products from verified suppliers and official brand partners. All items come with authenticity guarantees.

Each product page includes a detailed size guide. You can also contact our customer service for personalized sizing recommendations.

Care instructions are provided with each item. Generally:

• Hand wash in cold water
• Use gentle detergent
• Lay flat to dry
• Avoid bleach and harsh chemicals